ALL ORDERS PROCESSED WITHIN 1-2 BUSINESS DAYS.
$12 flat rate shipping for Brisbane, Gold Coast and Sunshine Coast up to 25kg.
Australia post/Courier calculated weight/size/value shipping:
We offer calculated postage Australia wide on all products except perishable items (frozen or chilled items cannot be shipped).
Simply select the Australia Post / Courier, express post or large item shipping when checking out and the shipping cost will be automatically calculated based on the weight, value and size of the items in the order.
Australia Post calculated shipping rates are limited to size and weight, if this is exceeded the large item shipping option will be available.
Click and collect / Redcliffe Peninsular local delivery:
Any orders can be picked up in store using the click and collect option and we do have a free local delivery for orders over $30 in the Redcliffe peninsular QLD local area. Just leave a message in the comments section with any details about delivery times and we will be in touch via SMS or email.
Free shipping items:
Free shipping items will be shipped direct from our store or supplier warehouse and will arrive within standard postage times (due to Covid-19 and lockdowns, no guarantees can be made with shipping times).
Please provide order receipt for items needing to be returned within 7 days from the date of collection/delivery.
We can only accept returns for faulty/damaged products.
Generally refunds will be in the form of store credit unless otherwise organised with management.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order or get a replacement item in your next order.